Technology

The Technology Department provides technical services and support throughout the district. This includes network design and management, hardware support and maintenance, software installation and support, and purchasing.

How do I get help?

Our help desk phone number is the fastest and most accessible method to get a hold of someone for technical support of a student Chromebook.

425-413-3230

How do I open a support ticket?

Students can send an email from the Gmail go.tahomasd.us email account to techhelp@tahomasd.us. However, they cannot sign into the Incident IQ platform; they can only submit tickets via email. Tickets can only be submitted by email from a go.tahomasd.us or tahomasd.us email account. All other emails will be rejected. 

How does my student get help at their school?

If a student has a broken computer (broken screen, casing, keyboard, no power, etc.) they should take it to the library at their school for assistance. The librarian or one of our technicians can assist with a loaner, replacement, or open a ticket for the student's device. Keep in mind that damage not associated with normal wear and tear will result in a fine added to your students account.

Tahoma School District Technology Information for Families & Students

For more information about Tahoma's Technology tools and resources, please visit our Tahoma School District Technology Information for Families & Students webpage.